Privacy Policy
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website (send us a message through a contact form, purchase a product in our store, subscribe to one of our newsletters or sign up for a free downloadable digital resource) as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
How do we store, use, share, and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Cookies:
We also use cookies — small text files sent to us by your computer — and web beacons to store certain information. We may use cookies to authenticate your identity, to determine if you are logged onto our website, for personalization, for security, for targeted advertising, or for analysis of the performance of our website and services. For example, cookies allow us to recommend blog posts to you based on what you have read on our site in the past. We use cookies that are not specific to your account but unique enough to allow us to analyze general trends and use, and to customize your interaction with our website. This information helps us to understand the use of our site and to improve our website and service offerings.
We may use any or all of the following types of cookies:
Essential Cookies
These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
Functional Cookies
These cookies collect data to remember choices users make to improve and give a more personalized experience.
Marketing Cookies
These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
Enable Analytics Cookies
These cookies help us to understand how visitors interact with our website, discover errors and provide better overall analytics.
In addition, We may use third-party software to post advertisements on our website or mobile application, to oversee marketing or email campaigns, or manage other company initiatives. These third-party softwares may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies. For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
For more general information on how cookies work, check out this link here: All About Cookies
What are your data protection rights?
Our company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request Rambling Hound Media for copies of your personal data.
The right to rectification - You have the right to request Rambling Hound Media correct any information you believe is inaccurate. You also have the right to request Rambling Hound Media to complete information you believe is incomplete.
The right to erasure - You have the right to request that our Rambling Hound Media erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request Rambling Hound Media restrict processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Rambling Hound Media's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Rambling Hound Media transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@ramblinghound.com
Call us at: 1-604-313-7487
Or write to us: #203 - 8644 French St., Vancouver, BC, Canada, V6P 4W6
California Privacy Rights:
The State of California has established its own unique regulations that apply to California residents.
As of its effective date of January 1, 2020, we are also compliant with the California Consumer Privacy Act Of 2018, Cal. Civ. Code §§ 1798.100 Et Seq. (CCPA).
Any California resident may request, free of charge, the personal information We have collected or stored about themselves or about a member of their household. For security purposes, We reserve the right to ask for verification of Your identity and proof of your California residency at the time of your request.
Any California resident has a right to request the personal data we have collected, or request deletion of the personal data We have collected, including but not limited to:
• Any personally identifying information, such as a real name, alias(es), mailing or resident address, IP address, email address, account name, biometrics, or any other data that could uniquely identify a California resident; and
• Commercial information, including products or services purchased, obtained, or considered, search history, interactions with Our website, or any other purchasing or browsing history of Our site and/or offer(s); and
• Site comments made publicly or privately; and
• Geolocation data; and
• Professional or employment-related information; and
• Education information.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email.
How can site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at info@ramblinghound.com or send us mail to: #203-8644 French St., Vancouver, BC, Canada V6P 4W6
Privacy Policy Updates:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and contact information:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@ramblinghound.com or send us mail to: #203-8644 French St., Vancouver, BC, Canada V6P 4W6